HOW CAN I FIND THE PRODUCT I AM LOOKING FOR?
Starting with the Home Page, you have various options: if you want to find out what SV has to offer, enter the shop and browse using the search filters. If you are looking for a specific product, indicate one or more words pertinent to your search in the “Search” box and a list of products will appear associated with the entered words.
HOW CAN I PURCHASE THE DISPLAYED PRODUCT?
Not at all. You can try on all the garments you want and then decide not to place your order, despite having put products in the “shopping bag”.
HOW CAN I PURCHASE THE PRODUCTS WHICH INTEREST ME?
Buying on SV is quick and instinctive. Click on the product you prefer to access the relative product sheet and all the information relating to the article itself will be displayed in detail. To add it to the cart, click on the “add” button. You will be automatically redirected to the first page of the cart (or ‘Shopping Bag’), where you can decide whether to complete the purchase or continue shopping for other articles. If you decide to continue shopping, while browsing you will continue to see the image of the ‘cart’ with the number of articles shown. Once you have finished shopping, to go ahead with the order, click on ‘Check out’. Remember that on the first page of the cart, you can also change the quantity of articles you intend buying, or else delete them. If, on the other hand, you want to straight away complete your purchase, then login if you are a registered user, or else register on the website if you have not yet done so. You can complete your purchase even without registering. You will be asked to choose a shipment and billing address. In the next step, you will be asked to choose a method of payment from among those available (CoD only for shipments within Italy, credit card, paypal or bank transfer). Finally, you can choose the type of shipment you prefer.
AM I FORCED TO BUY IF I FILL THE CART?
Generally there are no limits, either by quantity or by amount. However, SV may reserve the right to limit the purchase of certain limited series products.
WHAT IS AND HOW IT WORKS THE 22% PROMOTIONAL CODE?
The ‘promotional code’ is a discount coupon which entitles you to special discounts. The conditions for obtaining this code will be notified by special Newsletter whenever special events are staged. If you already have this code, all you have to do is enter it in the field at the end-of-order page: the discount will be automatically calculated and displayed.
WHEN DOES THE PURCHASE PROCEDURE END?
After entering the details required for payment, you will be directed to the purchase confirmation page, containing the order number and date. A message of thanks at centre page will inform you that the purchase procedure has been correctly completed. Finally, you will receive an email message containing details relating to the order you have sent and confirmation that this has been correctly received. If you do not receive a message within 24 hours, please write to firstname.lastname@example.org